Shipping Policy

AXON MATRIX ships to customers across the United States.

Processing Time

Orders are processed within 1–3 business days. You will receive a shipping confirmation with tracking information once your order ships.

Shipping Rates

• Free Standard Shipping on all orders over $50
• Standard Shipping on orders under $50: $4.99 flat rate

Expected Delivery Times

Standard Shipping: 7–14 business days. Delivery times may vary based on your location and carrier volume.

International Shipping

We currently ship within the United States only.

Order Tracking

Once your order ships, you will receive an email with your tracking number. Use this number to track your package directly on the carrier's website.

Lost or Stolen Packages

If tracking shows delivered but you have not received your package, contact us at support@axonmatrix.com within 7 days. We will work with the carrier to locate your package or arrange a resolution.

Questions?

Email support@axonmatrix.com — we respond within 24 hours, Monday through Friday.